Current Outages
1/25/2026 8:05PM Power restored to remaining neighborhoods. If you experience any internet issues after power is restored give us a call or open a support ticket in our Client Zone app.
1/25/2026 5:30PM Power was restored to our East radio tower restoring internet service to those customers whom also had power restored. Still looks like there are about 500+ people without power on that side of Springerville though.
1/25/2026 2:10PM Navoapche Electric outage impacting 1,771 residents on the East side of Springerville has also impacted our tower there. Customers served from the tower in the electric outage area will be impacted until Navoapche restores power.
Current outage information can be found on their website.
https://navopache.outagemap.coop/
Currently no known outages impacting any of our other service areas.
If your service is out try power cycling the equipment to reboot it and if that doesn't resolve it then create a support ticket in your Client Zone portal or call (928) 613-2163
Scheduled Maintenance
Regular maintenance hours are from 3 am to 6 am. Brief service outages may occur during this time to allow software updates and configuration changes when needed.